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Proposal Strategy: Clients repeat the strategy back to you

Filed under: Change Actions, Marketing, Proposals, Strategy, Tactics and Tools — LRicci at 6:13 pm on Monday, February 19, 2007

The strategy for your proposal may be brilliant, but does it get lost in the proposal? Why does one proposal excite the client, but another bores, while both recommend similar or identical solutions?

The way you communicate your strategy is key.The authors of “Made To Stick,” Chip Heath and Dan Heath, describe three barriers that prevent strategic plans from being adopted and used to power an organization forward. These same barriers apply to your proposal strategy.

Book cover: Make It Stick

In a manifesto based on their book, three barriers to strategy adoption are described:

  1. The Curse of Knowledge — You know how the song goes, but your client hasn’t heard it yet and doesn’t recognize the tune.
  2. Decision Paralysis — The more choices, the less likely action will be taken.
  3. Lack of a Common Language — In proposals, this most often shows up when exec-speak is substituted for techno-speak, or vice versa.

The principles they use to solve this are:

  1. Be Concrete. Abstract multi-syllabic words show off, but don’t get the message across in a memorable way. Read about “Unemployed College Professor” in the manifesto for a great example.
  2. Say something unexpected. Don’t repeat common sense or the reader tunes out.
  3. Tell Stories. Don’t use storytelling as a garnish. Use it INSTEAD of an abstract strategy statement.

Download the free manifesto, Talking Strategy by clicking here.
Buy the book, Made To Stick, By Chip Heath and Dan Heath.

The blogosphere is a great resource, and I found this manifesto at The Innovative Marketer.

Related Posts:

  • Debrief Questions
  • Carnival of Blog Posts about Proposals
  • Proposal Writers are Complex Salespeople
  • To Blog or Not To Blog, That is a Good Question
  • Keeping Your Head When All Around are Losing Theirs
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