Laura's Winning Ideas

Photo from druzifer.livejournal.com. Druzifer's Journal

This weekend was another turning point for Social Media.

In Texas, months of drought set them up for wildfires throughout the central part of the state. In the end a few lives were lost, hundreds of homes were lost, and we don’t know yet how many pets and livestock perished or were lost.

It was hard to find information yesterday, chaotic earlier today, and now, things seem to be settling into a routine to manage news, evacuations, animals and begin figuring out where to go from here.

Television was worthless. I knew more about what was going on than friends who are social media illiterates in the areas threatened by the wildfires. They were glued to television, and I live in Milwaukee Wisconsin.

A few gals I know (Ruth, Bonnie and Betsy) in Texas  kept the posts flowing on Facebook until pages could get organized to coordinate news of evacuations and the large animal folks could get organized. Others were also posting, re-posting and tweeting to connect information to folks who needed/wanted to know what was going on. I stayed glued to the screen for the last two days.

Hopefully the local authorities were doing a great job on the ground and every person got the information they needed to evacuate or not.

I’m just a rubber-necker, eavesdropping on the crisis, but it seemed obvious that the large animals were overlooked in planning for such an emergency. The wildfires charred acres of ranch land where 70% of the horses in the US live, central Texas. However, evacuation of livestock wasn’t part of the game plan for the strapped emergency responders.

The evacuation of horses and large animals required some innovation which turned out to be self-organized on Facebook and Twitter. It was fascinating to watch, and should be lessons learned for every business uncertain whether they should be on social media and anyone who might be faced with a crisis that requires timely information in order to react appropriately.

What started out as limited options, slowly became organized evacuation.

Traditionally, horses are let loose to fend for themselves in a wildfire. It’s a nasty option. You are uncertain you’ll ever see your horse again, and certain the sensitive creatures will never be the same again. But getting horses into a trailer takes time you can’t afford. And they can out-run cars and trucks, so traditionally it has been the only possible option when fire was headed your direction.

One friend was out of town when her husband got the call to evacuate. He had no choice and let the horses out to fend for themselves. Luckily, by 2AM he got an opportunity for another run home, and he had the chance to catch and trailer out his wife’s favorite horse. By morning, he got another chance to return and corral and trailer out the others.

However, there were at least 12 hours of no options for folks with livestock in the path of the wildfires. But by the end of just 12 hours, folks with ranch land, water, food or trailers were organizing to fetch horses and other livestock in harm’s way. Everything took place in plain view on Facebook and Twitter.

A zoo was evacuated in just a few hours when things started to look dicey.

The right (or maybe “good enough”) equipment arrived and new safe havens were arranged so exotic animals could be moved. Cell phones were helpful, but overwhelmed as the emergency spread. However, a single call was amplified when posted to Facebook looking for “enclosed heavy metal trailers of at least X’ x X’ and able to travel at least XX miles to deliver drugged lion and two drugged tigers. Three additional enclosed trailers able to carry at least XXXX lbs. each for transport of exotic animals in heavy cages.etc. ” (paraphrased from my own memory of the post)

Veterinarians running low on supplies put out the word for replenishment so they could stay in place while volunteers picked up and delivered.

When the wind shifted, a safe haven for 43 evacuated horses faced fires coming their way. In less than 3 hours the horses were on their way again. If you’ve ever watched horses being loaded to trailers in a calm setting, you know loading this many horses in an emergency is a miracle.

I especially loved seeing University of California at Davis Veterinary School piping in. They offered suggestions. “If you must release horses into the wild when evacuation can’t be arranged spray paint your phone number on their side.” I sent this suggestion along to one of my social media illiterates with my insistence that they sign up for Facebook immediately since this ain’t the last of the wildfires in Texas this season.

There were a few moments of levity. Everyone tuned in to one of the several sites serving up radar with fire postings. By using radar, they showed the smoke plumes so folks with respiratory problems could plan their response. Around dusk on Monday, a new large plume showed up on the radar. For a few minutes panicky posts came over asking whether this new area was yet evacuated. Turns out the colonies of free-tail bats come out in swarms each evening. They mass so tightly and in such great numbers, that radar picks them up and they look like a smoke cloud.

Don’t let the lesson be lost. Make sure your company hears about how Social Media got information flowing so people didn’t have to panic, working without enough information. How might this be used by your clients/firm?

http://goo.gl/tjr4A

Here’s a great idea to make presentations more mobile.

In most meetings, folks are carrying smart phones,  iPads or laptops. Why not use that feature to expand your ability to present anywhere you meet?

Here’s how it works:

1) Post your presentation slides to SlideShare.net

2) Create a short URL for your presentation slides.

Search “short URL” for sites that convert long URLs to a tiny URL all free. If you use Google’s service, you can save yourself a step below.

3) Create a QR code that points to your slides on Slideshare.net

Search “QR code create” for sites that create a QR code from a URL. If you used Google’s service above, just add “.qr” to the end of your short URL and click to get your QR code.

4) provide the QR code and short URL to your meeting members.

If they are on a smart phone, they’ll scan the URL and be instantly looking at your slideshow. If they are on a laptop, they’ll type in your URL and be instantly looking at your slideshow. If they are on a tablet, they’ll do either, depending on whether they have a camera or browser.

You could print these on businesscards you hand out, you could offer the scan from your phone, you could email the short URL with QR code.

I didn’t think of this, but I wish I had. Todd Ogasawara at SocialTimes thought of this when he was asked to speak to a group, but they met in a restaurant without AV support. His commenters added the suggestion of having a URL alongside, so folks without cameras could also join in.

Proposals can use this idea: Think about building a set of pages with additional detail/illustrations/animation for which QR codes could be created and printed in your proposal. Do you honestly think a technical reviewer will pass by the opportunity to check out what is behind the QR code?

Is huddling around a big laptop to show a presentation more professional than allowing each person to see the presentation on their own device? I’ve seen folks lugging in laptops for meeting presentations, but that limits the audience to one person or maybe two if they are comfortable snuggling up to one another.

For confidential materials, you can get a short URL that is time limited. Search for “URL shortener temporary time limit” which allows you to reach pages you don’t want them seeing again after you are out of the room.

Would it help if you knew whether they were showing the materials to others? Many of the short URL sites provide tracking so you can see how many folks visit the link.

All the examples here are free services, so you have no excuse not to try it out and noodle about how it might help your organization.

I’ll stop here. Lot’s of interesting opportunity to expand your ability to reach prospects. Go get’em!

I’m speaking at the SMPS national conference this year.

The organizers are doing a good job of  managing we speakers.

I owe them an Executive Summary by Monday morning, so I did my final edits and uploaded it earlier today.

Prior to this deadline, we had two deadlines. First we delivered our presentation proposals, and then we owed them bios and photos for the conference promotional materials. Now this deadline for a 1000 word summary. Next will be our slide set due a few weeks before the conference.

When you are working on a proposal, it is important to manage the submittals from your subject matter experts (SMEs). If you set a single deadline, you have no idea whether the SME can deliver all you need until the deadline, and that may be too late to find a substitute if they fail.

So take a tip from the SMPS managers and divide and conquer. Split up the requests into a series of deadlines. You’ll know sooner if your SME has a problem getting what you need, and you’ll narrow the number of failure opportunities to just a few items near the end.

Don’t string them along, pestering them every few days with new requests. Tell them up front that you have a series of deadlines. Tell them all the deadlines you have on your schedule for them, and remind them that there may also be a few surprises along the way for which you’ll notify them as soon as you know. Once you get good, there will be no extra requests, and every request will be on your proposal schedule.

I like to get the data I need for the graphics earlier than the proposal text so we have some time for the graphics production. Your team may work differently and prefer the resume updates early.

I’m looking forward to the SMPS conference. In preparation, I gave a new pair of shoes a test walk tonight when we went out to dinner because I don’t try to wear new shoes when I speak. But that’s another blog post. . . .

Covers are on my mind this week. I just watched the movie “September Issue” about Vogue magazine and Anna Wintour the editor. The cover determines the news stand sales of magazines and is taken very seriously. Serious money rides on a good cover.

I also just finished reviewing a stack of proposals. One loser I could predict from the cover alone.

The cover can hurt you badly. On this cover, a smear of logos was at the top of the cover, more than a half dozen, some big firms, some unfamiliar firms. The client was mentioned in the fine print. The illustration was meaningless.

The story this cover told me is ugly: Our team is VERY important, more important than your agency and your project. We are all dedicated to maintaining our corporate identity, so we are less likely to be easily managed. In fact, a smaller firm is Prime, and some really big firms are sub, so it will be very interesting for the customer to deal with who is in charge. If they can figure it out!

Don’t do this.

Here’s how I like to work up covers, in order of preference:

• What is your Theme? Illustrate it. (some folks aren’t using themes yet, and if so, try the next approach.)
• What brilliant ideas are you proposing to the client? Can they be illustrated?
• What is your client most proud of? Can it be illustrated?

The cover should be all about the client and how your team brings something special to their project. If you don’t bring anything special, you’ll be just an also ran, so why bother writing a proposal doomed to lose?