Mandatory Equipment for Proposal Professionals
I’ve been using wireless headsets for several years, and I would urge you to get a wireless headset if you aren’t already wireless.
I started working with a wired headset many years ago. You can’t type and hold a phone, so I set up the entire team with headsets.
Wireless has a range between 50 and 300 feet from your desk, depending on the set you purchase and your environment. Being able to walk around while on the phone has been a big help, especially when I’m on deadline. I can run to another office to fetch something, get a cup of coffee, or finish a call while I’m putting on my coat and packing my case to leave.
Previously, most wireless headsets were a problem for office telecom networks, but there are several ways now to be wireless and not suffer interference. I’ve bought several and had some problems and successes. However, there is a common thread to my success, and that has been the vendor, Hello Direct.
Hello Direct specializes in headsets and business phones. The customer service is great. They’ve agreed to replace problem headsets, walked me through debugging phone problems, and been helpful whether I’ve ordered a $1,000 duplex speaker phone or $100 desk phone and headset.
On my last purchase, I called the manufacturer with some questions about how to get set up, and wasted several hours in aggravation. I didn’t think Hello Direct would be willing to mess with this inexpensive set, but I was wrong.
(I don’t get anything from Hello Direct. I’m just passing on my lessons learned the hard way.)
I also use headsets with my cell phone. I can look pretty foolish with each ear hosting a different line! Good thing we don’t allow cameras in the proposal area.
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