Laura's Winning Ideas

Proposal Expert, Laura Ricci, Muses on How She Reached Her 85% Hit Rate, Creating and Managing Dynamic Teams and Living Through Turnarounds Supporting Good People Doing Great Things

Proposal Security

— LRicci at 12:19 am on Monday, August 6, 2007

Four schools of thought on proposal security:Lock up your Propsal Data!

What Me Worry?

  • Proposal team meets in a conference room with floor to ceiling windows to both the outdoors and  the of your office.
  • No door locks
  • All work is done in cubicles open to the rest of the office
  • Phone calls are handled at cubicle desks where anyone can overhear details being discussed.

Good Enough

  • Windowless War Room
  • a shredder or box reserved for the shredder
  • The building has a receptionist monitoring traffic in and out

Good

  • Proposal team uses a suite of cubicles and/or offices separated from the rest of the office staff.
  • Each person has a shredder
  • Entry into the area is secured, everyone is badged

Best/Overkill

  • Underground, lead-lined, unmarked entry with each person using their personal security code to enter and depart.
  • Stand alone hardwired network.
  • No outside phone, no internet access, no network access outside the immediate group
  • Guards on the floor above
  • Shred box in every room, no wastebaskets, everything is incinerated or shredded.

I’ve worked in all of these settings for proposals. The underground facility was like working on a submarine. And boy! Everyone took it seriously.

Only the naive think proposals don’t need security. I find proposal security helps remind people that this is confidential and business sensitive work. Treat your proposal casually, and folks tend to chat about your strategy and themes over lunch at a crowded restaurant.

Treat your proposal with a higher level of security, and folks remember that talking over the baseball game at lunch is a better topic than talking about anything having to do with your proposal.

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2 Comments »

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Comment by Carl Dickson

August 18, 2007 @ 10:12 am

Unfortunately I’ve found a lot of companies give more attention to security than to win strategies. I tend to lean towards “good enough” security. The productivity hit you take by cutting off internet access and telephones is far worse than the security risk. I think the actual risk (in most cases), while not zero, is pretty low. All security comes at a price, which is why most security professionals view it as risk management and not risk elimination. I’d rather the team openly collaborate to create the best proposal than make them shut down and be paranoid. That said, I might order lunch in to keep them from chatting about the proposal in public ;-) But seriously, outside of pricing, what’s going to leak that could shift the win from you to someone else? It’s better to focus on winning than not losing.

The biggest risk these days are thumb drives and soon to be ex-employees walking out with your entire proposal library in their pocket. How do you stop _that_, and is it worth the effort?

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Comment by LRicci

August 18, 2007 @ 10:15 pm

Carl,
Yup, I absolutely agree that the biggest threat is employees walking out the door to a competitor with a copy of your databases. After all, the proposal library is all available by FOIA request.

At one place I worked we guarded the resume database pretty closely after one of our competitors was raided by headhunters armed with resumes from their corporate database.

I’ve got a few ways to monitor traffic in a resume database. Free to anyone calling me to ask about it: 414.807.3669.

Thanks for reading and posting Carl!
Laura Ricci

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