Workshop for Teleworkers and Managers
I. Personal productivity using E-mail
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Time and priority management when teleworking
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Your style and what E-mail means to you
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E-mail distractions and distracting E-mailers
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Premature ejaculation of messages
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Contact us here for information about this, or other workshops on teleworking in a virtual environment.
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II. Team and Project Success Using E-mail
- Setting ground rules
- Handling disagreements as a strength
- Ongoing Team communication
- Nurturing "Hot Groups"
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"Hot Groups" are task obsessed. They start with a task and work back to relationships.
-Lipman-Blumen
Wired August 1999
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III. Building Long Distance Relationships
- Effective telework business relationships
- Rapport skills over the distance: The Human Moment
- Handling problems and conflicts
- The Moment for phone and face-to-face meetings
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The remedy is not to get rid of the electronics but to restore the Human Moment where it is needed.
- Hallowell
Harvard Business Review February 1999
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IV. Confidentiality and Privacy
- Cc: or bcc: ?
(c)2005 Laura Ricci
- Is there privacy in corporate E-mail systems?
- Legal use of E-mail
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V. Dinosaur Responses
- E-mail triage
- E-mail avoidance
- Trained phone response
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There are 99 ways to manage E-mail incorrectly, I know because I've tried them all. Unfortunately there is still alot of uninformed expertise available to the unwary.
- Laura Ricci
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